At Blue Sky Fitness Supply, your satisfaction is our priority. We offer a comprehensive return and refund policy to ensure a smooth process if you ever need it. Below are specific guidelines for returns and refunds for each brand we carry.
If you have any questions or concerns regarding these policies, please don't hesitate to reach out to our customer service team using the 'Contact Us' button at the bottom of this page.
AIREX
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after receiving a delivery contact us within 100 days of placing the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Airex and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return an Airex product, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
If you are unable to arrange shipping on your own, please contact Blue Sky Fitness Supply for assistance. While we cannot guarantee availability, we will do everything in our power to provide a return label and facilitate the shipment on your behalf. Any shipping charges incurred will be billed directly to the customer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Airex without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Exchanges
Exchanges
Exchanges for Airex products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
BLUECUBE
Restocking Fees
Restocking Fees
All approved BlueCube returns will be refunded in full, minus a 25% processing/restocking fee which is applied to the original purchase price.
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason, contact us within 100 days of receiving the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with BlueCube and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return a BlueCube cold plunge, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
If you are unable to arrange shipping on your own, please contact Blue Sky Fitness Supply for assistance. While we cannot guarantee availability, we will do everything in our power to provide a return label and facilitate the shipment on your behalf. Any shipping charges incurred will be billed directly to the customer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to BlueCube without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Cancelled Orders
Cancelled Orders
Blue Sky Fitness Supply requests that customers who wish to cancel an order for any reason notify us prior to the order shipping. Orders made with a custom color or logo are not eligible for a refund should a cancellation be requested.
All other orders can be cancelled, and are subject to a 25% restocking fee.
Exchanges
Exchanges
Exchanges for BlueCube products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
CANDO
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after receiving a delivery contact us within 100 days of placing the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with CanDo and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return a CanDo product, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
If you are unable to arrange shipping on your own, please contact Blue Sky Fitness Supply for assistance. While we cannot guarantee availability, we will do everything in our power to provide a return label and facilitate the shipment on your behalf. Any shipping charges incurred will be billed directly to the customer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to CanDo without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Exchanges
Exchanges
Exchanges for CanDo products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
DYNAMIC SAUNAS
Restocking Fees
Restocking Fees
Golden Designs products which were received may be returned if they were never used. Products which were received and opened and/or assembled but never used are subject to a 25% processing/restocking fee. Products which were received and never opened will not be subject to the fee.
Any reimbursement will be for product costs only, and does not include the original shipping cost.
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after signing for and receiving a delivery contact us within 100 days of placing the order to request a return.
Return requests made outside of 100 days may not be approved. Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Dynamic Saunas and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests.
Return requests can be made by contacting Blue Sky Fitness Supply here. Once a return request has been received and approved, you will be provided with a return merchandize authorization (RMA) number.
Products returned without an RMA number will not be accepted or refunded.
Return Shipping
Return Shipping
If approved to return Dynamic Saunas product, all return shipping and handling charges, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received, within 10 days of receiving the RMA number. The RMA number must be written on the outside of the carton. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
The return shipping method will be addressed on a case-by-case basis depending on the contents being returned, the customer’s location, and their access to shipping service companies.
The customer is responsible for helping the shipper move the equipment beyond the threshold of the door and placing it onto/into their trailer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Dynamic Saunas without an RA number will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Additional Fees
Additional Fees
Returns are subject to return shipping fees which vary depending on the order size and customer location.
Exchanges
Exchanges
Exchanges for Dynamic Saunas products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
ENERGY LOUNGER
Restocking Fees
Restocking Fees
All approved Energy Lounger returns will be refunded in full, minus a processing/restocking fee which is applied to the original purchase price.
The fee is 5% for unopened products, and 15% for products which have packaging which has been opened.
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason, contact us within 100 days of receiving the order to request a return. Return requests made outside of 100 days may not be approved. All returns are subject to a 5% restocking fee if unopened, and a 15% restocking fee if opened.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Energy Lounger and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return an Energy Lounger product, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
If you are unable to arrange shipping on your own, please contact Blue Sky Fitness Supply for assistance. While we cannot guarantee availability, we will do everything in our power to provide a return label and facilitate the shipment on your behalf. Any shipping charges incurred will be billed directly to the customer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Energy Lounger without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Cancelled Orders
Cancelled Orders
Blue Sky Fitness Supply requests that customers who wish to cancel an order for any reason notify us prior to the order shipping.
Cancelled orders are subject to a restocking fee of up to 5%.
Exchanges
Exchanges
Exchanges for Energy Lounger products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
GOLDEN DESIGNS
Restocking Fees
Restocking Fees
Golden Designs products which were received may be returned if they were never used. Products which were received and opened and/or assembled but never used are subject to a 25% processing/restocking fee. Products which were received and never opened will not be subject to the fee.
Any reimbursement will be for product costs only, and does not include the original shipping cost.
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after signing for and receiving a delivery contact us within 100 days of placing the order to request a return.
Return requests made outside of 100 days may not be approved. Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Golden Designs and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests.
Return requests can be made by contacting Blue Sky Fitness Supply here. Once a return request has been received and approved, you will be provided with a return merchandize authorization (RMA) number.
Products returned without an RMA number will not be accepted or refunded.
Return Shipping
Return Shipping
If approved to return Golden Designs product, all return shipping and handling charges, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received, within 10 days of receiving the RMA number. The RMA number must be written on the outside of the carton. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
The return shipping method will be addressed on a case-by-case basis depending on the contents being returned, the customer’s location, and their access to shipping service companies.
The customer is responsible for helping the shipper move the equipment beyond the threshold of the door and placing it onto/into their trailer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Golden Designs without an RA number will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Additional Fees
Additional Fees
Returns are subject to return shipping fees which vary depending on the order size and customer location.
Exchanges
Exchanges
Exchanges for Golden Designs products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
HYPERICE
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after receiving a delivery contact us within 100 days of placing the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Energy Lounger and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return a Hyperice item, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
If you are unable to arrange shipping on your own, please contact Blue Sky Fitness Supply for assistance. While we cannot guarantee availability, we will do everything in our power to provide a return label and facilitate the shipment on your behalf. Any shipping charges incurred will be billed directly to the customer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Hyperice without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Exchanges
Exchanges
Exchanges for Hyperice products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
MAXXUS SAUNAS
Restocking Fees
Restocking Fees
Maxxus Saunas products which were received may be returned if they were never used. Products which were received and opened and/or assembled but never used are subject to a 25% processing/restocking fee. Products which were received and never opened will not be subject to the fee.
Any reimbursement will be for product costs only, and does not include the original shipping cost.
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after signing for and receiving a delivery contact us within 100 days of placing the order to request a return.
Return requests made outside of 100 days may not be approved. Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Maxxus Saunas and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests.
Return requests can be made by contacting Blue Sky Fitness Supply here. Once a return request has been received and approved, you will be provided with a return merchandize authorization (RMA) number.
Products returned without an RMA number will not be accepted or refunded.0
Return Shipping
Return Shipping
If approved to return Maxxus Saunas product, all return shipping and handling charges, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received, within 10 days of receiving the RMA number. The RMA number must be written on the outside of the carton. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
The return shipping method will be addressed on a case-by-case basis depending on the contents being returned, the customer’s location, and their access to shipping service companies.
The customer is responsible for helping the shipper move the equipment beyond the threshold of the door and placing it onto/into their trailer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Maxxus Saunas without an RA number will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Additional Fees
Additional Fees
Returns are subject to return shipping fees which vary depending on the order size and customer location.
Exchanges
Exchanges
Exchanges for Maxxus Saunas products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
PERFORM BETTER
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after receiving a delivery contact us within 100 days of placing the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Energy Lounger and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return a Perform Better item, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
If you are unable to arrange shipping on your own, please contact Blue Sky Fitness Supply for assistance. While we cannot guarantee availability, we will do everything in our power to provide a return label and facilitate the shipment on your behalf. Any shipping charges incurred will be billed directly to the customer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts, in unused condition, to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Perform Better without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Exchanges
Exchanges
Exchanges for Perform Better products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
RUMBLE ROLLER
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after receiving a delivery contact us within 100 days of placing the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Energy Lounger and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return a Rumble Roller, all return shipping and handling charges must be prepaid in full by the customer; insurance is also recommended. The return must be made in the original packaging in the condition of which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts, in unused condition, to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Rumble Roller without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Exchanges
Exchanges
Exchanges for Rumble Roller products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
SPIRIT FITNESS
Restocking Fees
Restocking Fees
All approved Spirit Fitness returns will be refunded in full, minus a 20% processing/restocking fee which is applied to the original purchase price.
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after signing for and receiving a delivery contact us within 100 days of placing the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Spirit Fitness and do everything in our power to grant approval for the return. Defective
products will always be granted return approval, whereas requests to return
non-defective products will be addressed on a case-by-case basis. Exceptions include defective products which are missing a part or require a simple service from a technician.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Alternatively, you may also contact the Spirit Fitness customer service department (855) 258-4555.
Once a return request has been received and approved, you will be provided with a Return Authorization Number. Products returned without an RA number will not be accepted or refunded.
Return Shipping
Return Shipping
If approved to return an Airex item, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received, within 10 days of receiving the RA number. The RA number must be written on the outside of the carton. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
The return shipping method will be addressed on a case-by-case basis depending on the contents being returned, the customer’s location, and their access to shipping service companies.
The customer is responsible for helping the shipper move the equipment beyond the threshold of the door and placing it onto/into their trailer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Spirit Fitness without an RA number will not be subject to a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Exchanges
Exchanges
Exchanges for Spirit Fitness products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.
YOGA STRONG
Return Approval
Return Approval
Blue Sky Fitness Supply requests that customers who wish to return purchased goods for any reason after receiving a delivery contact us within 100 days of placing the order to request a return. Return requests made outside of 100 days may not be approved.
Upon receiving a return request, Blue Sky Fitness Supply will then file the necessary paperwork with Energy Lounger and do everything in our power to grant approval for the return. Defective products will always be granted return approval, whereas requests to return non-defective products will be addressed on a case-by-case basis.
Blue Sky Fitness Supply reserves the right to approve or deny all return requests. Return requests can be made by contacting Blue Sky Fitness Supply here.
Return Shipping
Return Shipping
If approved to return an Airex item, all return shipping and handling charges, including obtaining a return label, must be prepaid in full by the customer. Insurance is also recommended to ensure the item is protected during transit.
The return must be made in the original packaging and in the condition in which it was received. Blue Sky Fitness Supply will not be held responsible for any lost or damaged items during return shipping.
If you are unable to arrange shipping on your own, please contact Blue Sky Fitness Supply for assistance. While we cannot guarantee availability, we will do everything in our power to provide a return label and facilitate the shipment on your behalf. Any shipping charges incurred will be billed directly to the customer.
Damaged Returns
Damaged Returns
If a return is made and upon inspection is deemed to have been damaged by the customer, Blue Sky Fitness Supply reserves the right not to refund any or all of the refund amount to the customer.
Materials Included
Materials Included
Any return shipment must include all of the original materials and parts to be eligible for any reimbursement.
Unauthorized Returns
Unauthorized Returns
Any items returned to Yoga Strong without receiving prior approval to do so will not be granted a refund or credit. The customer assumes all shipping and handling charges for any items returned without prior authorization.
Exchanges
Exchanges
Exchanges for Yoga Strong products are not accepted as standard practice; however, exceptions may be considered on a case-by-case basis at their sole discretion.
Refunds
Refunds
Any approved refunds will be issued within 10 days after the returned goods have been received and inspected.